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Q: What is the minimum order quantity, any price advantage for bulk purchase?

A: Low MOQ for small general fittings for flexible purchase, tiered favorable price for full container bulk purchase.Light small general display items such as price tag clips, ticket holders and small table signs support scattered small-quantity purchasing, meeting restock demands of small and medium overseas stores. For complete shelf display sets, fresh food display racks and large supermarket purchase orders, unit price will be lower with larger order quantity. Long-term steady cooperators can also get exclusive quarterly bottom price to control store display material purchasing cost efficiently.πŸ‘‰ Submit estimated purchase quantity, get exclusive bulk purchase favorable quotation instantly.

Q: Do you provide exclusive services for long-term cooperative customers?

A: Exclusive services are provided for long-term cooperative customers, including priority supply, exclusive quotation, after-sales green channel, etc.To reward customers who have supported us for a long time, we provide exclusive value-added services for long-term cooperative customers: first, priority supply right, which gives priority to ensuring the order delivery of long-term cooperative customers in case of tight supply and order peak period; second, exclusive preferential quotation, which provides exclusive tiered discounts according to the cooperation duration and purchase quantity to reduce the long-term purchasing cost of customers; third, after-sales green channel, the after-sales problems of long-term cooperative customers can be handled first, shortening the response and processing cycle; fourth, exclusive consultant docking, equipping long-term cooperative customers with exclusive foreign trade consultants to follow up purchasing, customization, logistics and other matters throughout the process, providing one-stop service.πŸ‘‰ Consult the long-term cooperation policy, become our long-term customer and enjoy more exclusive rights and interests.

Q: Can I re-sample if I am not satisfied with the customized product sample?

A: Re-sampling is supported. The first unsatisfactory sample can be re-sampled for free once, and sampling fees need to be borne through negotiation for multiple modifications.We attach great importance to the customer's satisfaction with the customized samples. After the customized product sample is completed, if the customer is not satisfied with the size, color, workmanship and other aspects of the sample, they can put forward specific modification opinions, and we will re-sample for free once; if they are not satisfied after multiple modifications, to protect the rights and interests of both parties, reasonable sampling fees will be charged according to the number of modifications and material loss. At the same time, we will arrange designers to communicate in depth with customers to ensure that the final sample meets the customer's expectations.πŸ‘‰ Not satisfied with the customized sample? Send inquiry to inform the modification opinions, we will arrange re-sampling immediately.

Q: Can you provide product matching suggestion service?

A: Free product matching suggestions are provided, and the optimal product combination is recommended according to the customer's store type and display scenario.We have a professional product consultant team, familiar with the display needs and product adaptability of various retail scenarios. According to the customer's store type (such as supermarket, convenience store, fresh food store), display scenario (such as shelf display, cash register display, fresh food area display) and brand positioning, we can provide free product matching suggestions for customers, recommend the most suitable and cost-effective product combination, help customers improve the store display effect and reduce purchasing costs.πŸ‘‰ Tell us your store type and display scenario, we will customize an exclusive product matching planΒ for you.

Q: Can I modify customization requirements during the customized product process?

A: Customization requirements can be modified for free before entering the production link; if production has started, cost will be calculated according to the modification range.In the drawing confirmation stage and sampling stage of customized products, customers can modify the customized content (such as size, color, logo, etc.) for free according to their own needs; if the product has entered the mass production stage, modifying the customization requirements will affect the production progress and material loss. We will calculate the corresponding cost according to the modification range, and make adjustments after confirming with the customer to ensure that the modified product meets the customer's needs and minimize the customer's additional expenditure.πŸ‘‰ Need to modify customization requirements? Send inquiry to inform us as soon as possible to avoid affecting the production progress.

Q: Do you provide product installation guidance service?

A: Free installation guidance is provided, including installation manual and video tutorial, and one-to-one guidance is available for complex products.To facilitate customers to quickly install and use the products, we provide free installation guidance services for all display fixtures that need installation. Regular products are equipped with detailed Chinese and English installation manuals. For complex products (such as large shelves and combined display racks), installation video tutorials can be provided. At the same time, professional technical personnel can be arranged for one-to-one online guidance to answer various questions encountered during installation, ensuring that customers can successfully complete product installation.πŸ‘‰ Need installation guidance materials or one-to-one guidance, send inquiry to contact us.

Q: Can I get free product trial samples?

A: Free trial samples for regular standard items, only low cost charge for customized samples, which can be deducted in subsequent orders.To help overseas buyers check workmanship, size and actual using effect, all standard popular display fixtures are available for free trial application with buyer bearing sample freight. Custom samples with exclusive printing and special modification only charge basic material cost, which can be fully deducted in subsequent formal bulk orders to reduce early verification cost.πŸ‘‰ Leave the product model you need samples for, we will arrange sample delivery immediately.

Q: How long is sample lead time and mass production time for customized products?

A: Regular samples finished within 1-3 working days, bulk orders delivered in 3-15 days based on quantity, rush order available.Simple general display accessories have higher sample efficiency, while complex special-shaped display tools take no more than 3 working days for sampling. Small bulk stock orders can be delivered directly without waiting. Medium and large customized orders are produced in order. We can arrange priority rush production for urgent orders of store opening and promotional stock preparation to shorten delivery time greatly.πŸ‘‰ Inform your order quantity and delivery deadline, we will calculate the most accurate shipping schedule for you.

Q: What are your core competitive advantages?

A: Integrating R&D, production, customization and export, we have high cost performance, stable delivery time and perfect service, suitable for the needs of overseas retail customers.Our core advantages are reflected in four aspects: first, the full industrial chain layout, integrating R&D, production, customization and export, which can independently control the production progress and product quality, reduce intermediate links and improve cost performance; second, rich foreign trade experience, familiar with the export compliance requirements of various countries around the world, and can provide one-stop supporting services such as customs clearance and logistics; third, flexible customization capacity, which can meet the personalized and scenario-based needs of customers; fourth, perfect pre-sales and after-sales services, with one-to-one service throughout from product selection, customization plan to after-sales guarantee, solving the worries of customers' purchasing.πŸ‘‰ Contact us to learn more about exclusive cooperation advantages and get the most competitive purchasing plan.

Q: Do you provide product packaging customization service?

A: We support product packaging customization, and can print brand information and design exclusive packaging styles according to customer needs.To help customers build brand image, we support packaging customization services for all categories of products. According to the customer's brand visual image and export needs, we can customize packaging materials, packaging size and packaging printing content (such as brand logo, product description, warning signs, etc.). At the same time, we can provide export-specific packaging with anti-damage and moisture-proof treatment to ensure that the products are intact during long-distance transportation and enhance customer brand recognition.πŸ‘‰ Send your packaging needs and brand logo, get packaging customization plan and quotation quickly.

Q: What is your R&D capability, can you develop new products according to market demands?

A: We have a professional R&D team, which can track global retail display trends and develop new products according to market demands.We have a professional product R&D team, which has been deeply engaged in the retail display industry for many years. It closely tracks the popular trends and market demands of global offline retail displays. It can carry out product design, R&D and sampling according to the new product ideas and market pain points put forward by customers. At the same time, it can upgrade and optimize existing products to improve the practicality and competitiveness of products, helping customers seize the opportunity in the retail display market.πŸ‘‰ Tell us your new product needs or market pain points, we will provide you with an exclusive R&D plan.

Q: What types of cooperative customers do you have, and are there any overseas cooperation cases?

A: Our cooperative customers include chain supermarkets, convenience stores, fresh food supermarkets, boutique stores, etc., with a large number of successful overseas cooperation cases.Our cooperative customers cover various offline retail formats, including large chain supermarkets, community convenience stores, fresh food chain supermarkets, boutique retail stores, mother-and-baby stores, etc. At the same time, we have established long-term and stable cooperative relations with retail brands and traders in many countries and regions around the world. We have rich overseas cooperation cases, and can provide reference of cooperative cases of similar customers according to the customer's industry type and store scale, allowing customers to intuitively understand the actual application effect and cooperation mode of the products.Leave your industry type, and you can get details of cooperative cases of similar overseas customers.

Q: What is your production capacity, can you meet bulk order demands?

A: We have standardized production workshops and automated production lines with sufficient monthly capacity to efficiently undertake large bulk foreign trade orders.Our factory is equipped with multiple automated production lines, covering injection molding, cutting, assembly, printing and other full production links. The monthly capacity can meet the large-scale purchasing needs of various retail display fixtures, and we can undertake orders of more than 1,000 pieces per batch. At the same time, we have a professional production management team to strictly control the production progress and product quality, ensuring the on-time and quality delivery of bulk orders, which is suitable for the long-term supply needs of overseas chain retail brands.Tell us your bulk purchase needs and delivery deadline, we will make an exclusive production planΒ for you.

Q: Do you support customized production service for overseas clients?

A: We support full-range customization on size, color matching, logo printing and appearance structure, with one-to-one service throughout.Our factory owns professional design and mold-making team. We can make exclusive customization according to local store decoration style, shelf specification and brand visual image of overseas buyers, including appearance color, overall size, brand printing and installation structure. One-to-one service is available from drawing confirmation, sample verification to mass production, helping build exclusive store display image for global retail brands.Send your custom drawings and demand list, get free custom plan and accurate quotation quickly.